Your privacy choices

Delete your Tokos account

You can request deletion without reinstalling the app. We will verify that the request comes from the account holder before taking action.

What to do

  1. 1
    Send the request

    Email us from an address you can access and include the phone number registered to Tokos.

  2. 2
    Complete verification

    Support will use a safe verification method. Never send your login code, mobile-money PIN, or unsolicited identity documents.

  3. 3
    Receive confirmation

    We will explain what is deleted, what must be retained, and when the request is complete.

Request deletion