Tokos support

How can we help?

Choose the closest topic and include the phone number used for Tokos. Never send your login code or mobile-money PIN.

Orders & pickup

Questions about order status, seller readiness, collection codes, pickup points, or delivery.

Report an unexpected payment state, reversal, missing confirmation, or disputed transaction.

Recover access, report abusive content, ask about privacy, or request account deletion.

Closed-test support

This is a pre-launch service. Response targets and support hours will be published before the public release.